Treatment Protocol

Patient History

On your first visit please arrive approximately 10 minutes prior to your scheduled appointment to complete the patient history form. This document is an important piece of information and must be filled by patients before a treatment whether it be for relaxation or therapy. This form gives the patient’s consent to treatment and informs the therapist of your present condition and general health.  The patient history is a record of a patient’s health, kept under lock and key and is updated regularly for future reference. The therapist will typically go over the form with the patient verbally to discuss any conditions that may or may not be contraindicated for massage. This personal record will be transferred to any of the patient’s health care provider upon request pending patient approval. Anyone with a specific medical condition should consult their physician before receiving massage therapy. Appropriate treatment and safety are most important.

Treatment; What To Expect

Your treatment will often include an assessment. Our therapists are trained in visual, palpatory, range of motion and functional assessment techniques. Your input and feed-back are also important to your assessment and treatment. Most assessments will be performed while you are fully clothed.

Once a treatment protocol has been established. the therapist will will leave the treatment room to allow the patient to disrobe in private and settle onto the massage table. Some patients may prefer to remove their undergarments while others will keep them on; those are both acceptable options. It is a personal choice. It is preferable for ladies to remove their bra as it allows better access to the back and shoulders. Jewelery and eye glasses should also be removed. Patients are covered at all times. The therapist only exposes the part of the body being treated. The therapist may use a variety of massage techniques to treat the body always with  the patient’s best interest in mind. The patient should feel comfortable and respected in all shape and form. The patient should communicate with the therapist during the massage to let them know how they feel, if the pressure applied is too deep or too light, if they are in too much pain or if an area is specially sensitive. Feed-back is always welcome.
Massage is not recommended on someone who is very ill or has a fever. It is not a good idea to receive a therapeutic massage after a serous sporting event or a work out as it could cause further damage to the muscle tissue. Please inform your therapist if you have recently been in such an event or if you are planning to participate in one in the near future. Massage is flexible and may be adapted to various situations.
It is important to drink plenty of water following a massage treatment as it increases urine production and thus helps clean the system. It also help rehydrate the body since manipulation of the tissue tends to be slightly dehydrating. Patients should not exert themselves after a massage to allow their body to recuperate and adjust to the treatment. A nice pleasant walk is an excellent post-massage activity.

Insurance Coverage

Many insurance plans accept massage therapy as a form of treatment for injury and stress related conditions. Look into your personal insurance to see if your plan is extended for this coverage. Your insurance company may require a physician’s prescription for coverage of massage therapy. We unfortunately do not offer direct billing. All of our therapists are members of a governing body and in good standing with the Massage Therapist Association of Manitoba (MTAM) and the Natural Health Practitioners of Canada (NHPCA) and they are all covered for their work by the various insurance companies in Manitoba.

Clinic Policies

Bookings are made by appointment only. If you are unable to keep your scheduled appointment, please notify us at least 2 business days prior to your booking.
We require a parent’s signature on the patient’s history in the case of a minor. We ask that the parent be present during the filling of the health form to supervise that the correct and complete information is given. The parent may attend the therapy sessions our may leave the minor for the length of the massage.
No patient shall be treated without a patient history form filled out and signed.